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Frequently Asked Questions
Welcome to Go Go Auto’s FAQ! We're here to provide clear answers and help you feel confident, informed, and taken care of every step of the way.
💳 Booking and Payments🛠 Repair Authorization and Parts 🛠 Service Area and Vehicle Access ⚠ Emergencies Insurance and Liability 🛢 Property Protection and Disclaimers 🔧 Repair Limitations and Weather👤 Customer Responsibilities ⭐ Service Guarantee
How can I book an appointment?
You can contact us directly at 647-767-3637 or feel free to reach out through our contact page and someone will be in touch within one business day.
A non-refundable retainer fee is required to confirm your appointment
What if I am located outside the service area?
Our Primary service area is Brampton. Our secondary service areas are Halton Hills, Mississauga and Caledon. We are currently not servicing outside these areas at the moment
The non-refundable retainer fee must be paid to secure your timeslot
How much does it cost to book an appointment?
A $60 non-refundable retainer fee secures your time slot—it covers travel (within the primary service area) and a professional mechanical diagnosis.
If you are located in our secondary service area, such as Halton Hills, Mississauga and Caledon a $90 non-refundable retainer fee secures your time slot—it covers travel and a professional mechanical diagnosis.
What payment methods do you accept?
E-transfer or invoice links will be used to secure the retainer fee.
Onsite our mechanic will have a POS system or Square App on their mobile device
What’s your cancellation policy?
Cancel at least 4 hours in advance to avoid losing your retainer fee.
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